Privacy Policy

Privacy Policy

Last updated: December 1, 2025

Information We Collect

We collect several types of information from and about users of our website digital.inexera.in:

• Personal Information: Name, email address, phone number, payment information when you make a purchase
• Technical Information: IP address, browser type, operating system, referring URLs, device information
• Usage Information: Pages visited, time spent on pages, products viewed, download history
• Transaction Information: Purchase history, payment details, download activity, customer support interactions

How We Use Your Information

We use the information we collect for various purposes:

• To process your orders and deliver digital products
• To communicate with you about your account or transactions
• To send you marketing communications (only with your explicit consent)
• To improve our website, products, and customer service
• To prevent fraud, enhance security, and protect our rights
• To comply with legal obligations and enforce our terms
• To personalize your experience and provide relevant content

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, email service providers, analytics providers, hosting services
• Legal Authorities: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through trusted providers
• Regular security assessments and monitoring
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Transaction data is typically retained for 7 years to comply with tax and financial regulations. Account information is retained while your account remains active.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request limitation of how we use your data
• Right to Object: Object to certain types of processing
• Right to Data Portability: Request transfer of your data to another organization
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at support@digital.inexera.in.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

• Remembering your preferences and settings
• Analyzing website traffic and user behavior
• Enabling e-commerce functionality
• Providing personalized content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our website is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our website prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@digital.inexera.in
• By WhatsApp: +91 7204813354
• Through our website: digital.inexera.in/contact
• By mail: Digital Inexera, [Your Business Address]